After university, I found it very challenging to decide what I wanted to do as a career. I loved science, was very passionate about healthcare and found the business side of pharma particularly exciting, but none of these seemed quite right in isolation. Then, by pure chance, I discovered MedComms, which combined all three of these industries; I knew straightaway that this was THE place for me.
I applied for the role of an entry-level account executive at Delta Kn, one of the agencies within AMICULUM, and was fortunate enough to be offered the position. Based on the job description and my research, I knew the role would be very client facing and I’d be expected to lead projects and ensure they were delivered on time and on budget. Even though I was confident that this industry was exactly where I wanted to be, I was nervous that I’d be thrown into it straight away and would not have sufficient
skills or experience to handle it. However, I was very wrong. From day 1, the environment was extremely supportive. Everyone here truly works as one team for one shared goal – delivering great-quality projects for our clients that will make a real-life difference to many patients. As a trainee, you’ll be eased in with individual tasks (e.g. invoices, timelines and agendas). As you develop your skills and learn the intricacies of each project and client, you will gain more responsibilities, like leading client calls, making strategic decisions and participating in business development opportunities, to name just a few. But even as your seniority grows, you will remain part of the team and have access to the expertise and experience of your wonderful colleagues – one of the many things I love about my job.
My other favourite aspect of the role is building relationships with both clients and internal teams. I love being their point of contact and someone they can turn to for help. The work itself is extremely varied and no day is truly the same. Having the drive and genuinely caring about the projects helps with becoming an extension of the client’s team, which is the ultimate goal of any agency and is extremely rewarding.
Things here change quickly and often, so adaptability and resilience are essential. Feedback is also part of daily life, so viewing it as a learning opportunity instead of a negative experience helps with faster progression and development. Last, but definitely not least, it is a deadline-driven industry, so it can get a bit intense at times. However, the appreciation you get from your clients and the bond you build with your team really makes every late night and early morning 100% worth it.
Finally, you will never fully understand what this industry does until you are in it, regardless of how much research you do, but if the above excites you, don’t be afraid to apply and enjoy the wonderful rollercoaster ride that is the world of MedComms!
This personal profile first appeared in the FirstMedCommsJob careers guide, The business of medical communications: a guide to getting started in account management, published January 2022
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